COMMUNICATION
Most all our studio/client communication is done through email. Please be sure we have your correct email address on file. We also use Constant Contact and direct emailing to provide up to the minute information on studio events, workshops, info on the end of season recital performance, costumes and performance opportunities. These emails sometimes go into promotional or junk mail. List this email in your contacts to insure you receive our correspondence; leesa@lbctalent.com
If we need to contact you we will text or call via phone.
SAFETY
Parents or drivers should plan on dropping off and picking up children on time. We use the back entrance only. We suggest parking in the back lots behind SMS or behind Dominick’s Pizza.
We discourage all children from waiting in the parking area or on the back steps.
No one is allowed in the studio spaces without a teacher present.
No students will be allowed to walk to local merchants without the written permission (email) from a parent or guardian to do so.
ATTENDANCE
Students should arrive on time or a bit early to be prepared for classes.
Students must arrive early enough to prepare and be dressed appropriately before class begins.
Students should attend class on a regular basis for continued growth in technique.
Parents should notify the studio if their child will not be attending class. When a parent does not notify us, when a desk person is present we text the parent to tell them their child is not present in class.
Students can make-up classes if they missed class due to inclement weather or illness.
There are no credits or refunds for missed classes.
PRIVATE LESSON CANCELLATION POLICY
Cancellations must be done prior to 24 hours before the lesson DAY. For example if a student has a lesson on Saturday morning, we require the cancellation notice by Thursday evening, even if it is late in the evening, via text. If cancellation is not given in time for us to fill the open lesson, 75% of the lesson cost will be charged. All private lesson students must have a valid credit card on file. Our staff travel in from NYC daily.
MISCELLANEOUS
Proper attire for each dance genre must be worn.
All hair must be securely pulled back from face.
No food or drinks (Except for Water Bottles) or gum chewing allowed in the studio.
No cell phones allowed 'on' during class sessions. No cell phones are allowed in the classrooms.
No street shoes allowed in the classrooms unless approved by the instructor.
STUDIO ETIQUETTE
We believe in providing a very positive and joyful learning environment. Negativity and inappropriate behavior or conversation is unacceptable.
No student or member of a student's family may post any information on any social network, internet or any other public media that may contribute to a negative representation of the studio, its staff, teachers, programming and or customers.
TUITION
The first month's tuition and the registration fee is preferred by August 22nd for the September start of classes. In the case of late starts, the tuition is due upon enrollment. Subsequent monthly tuition payments are charged to on file credit cards on the 22nd of the previous month prior to classes being attended. For example; on Sept 22 the charge for the month of October is executed.
Monthly tuition is billed through our secure auto-pay system. A credit card (Visa, Master Card or Discover) must be provided for this purpose.
All other fees for costumes, showcase tickets or other purchases must be made in the form of cash or check.
Costume fee due dates TBA.
Recital fee due dates TBA.
Post dated checks are not permitted.
There are no refunds for any reason.
Returned check fee is $35.
Late fee for tuition payments after the 27th of the previous month is $35.
PUBLICITY
All publicity for the Star Maker School's students will be done solely by the director. The school's director will write articles for any and all publications announcing awards won and or accomplishments achieved. This to ensure correct and fair reporting of accolades as they relate to dance, vocal or acting competitions and pre-professional and professional accomplishments.
We keep a good, working relationship with local newspapers and publications both physical and online.
Any students with achievements associated with their instruction at the Star Maker School, worthy of public announcement, should be discussed with the director and the director will contact the press outlets for inclusion if warranted.
Neglecting to abide by this policy will be grounds for termination from our programs. This is strictly enforced.